Rental Property Leasing FAQ

Classic will qualify you by looking at your credit history, criminal background history, rent history, and income. Read some of the frequently asked questions about leasing with us. We adhere to the Federal Fair Housing Act when processing all applications.

Here are the areas we serve in the Dallas-Fort Worth metroplex.

Please view our current homes and apartments for rent in the Dallas-Fort Worth area.

To schedule a showing, find the property you would like to view on our search rental properties tab. Each rental property will have a contact us button. Please enter your information and our appointment service will schedule a time for you to view the property.

To apply for a home, find the rental property you would like to apply for, and click Apply Now. Please thoroughly read through our application policies and procedures prior to applying.

You can ask questions about our rental properties by replying to your appointment confirmation, asking your leasing agent, or contacting our office directly.

You can fill out an application for one of our homes through the Search Rentals tab on our website. We conduct background, credit, rental history, and income checks and process applications within 1-2 business days. If you do not qualify for a home, we will send you a notification and determination via email. If you are approved to move into one of our homes, we require that you put down a deposit within 24 hours and will send you the lease to sign.

We require a separate application for each person over the age of 18 that will be living in the home.

There is a $60 fee for each applicant.

A broken lease or eviction is cause for automatic disqualification in our application process. However, we will give additional considerations to your application if you have been evicted, but have $0 balance with your previous landlord.

We may require that you have a guarantor if you are unable to qualify to lease one of our rental homes by yourself. The guarantor agrees to be immediately and completely responsible for rental payments if the primary leaseholder stops making payments.

Our screening reports are provided by Experian. We recommend that you contact Experian directly if you have any questions or feel there is an error on your report.

We require the following documentation with your application: a copy of your driver’s license or ID, your last 2 pay stubs or last 2 years tax returns, a picture of your pet (if applicable). Our office will contact you directly if we need anything else to finish processing your application.

Your application fee is non-refundable.

Once you have been approved for move-in, we will send you a copy of your lease agreement to sign via email. The lease must be signed within 72 hours of your approval and your security deposit is due within 48 hours of your approval.

Once you have been approved, we will send you instructions to set up your online tenant portal. You will be able to pay your deposit online through the portal. If you don’t want to pay online, you can pay your deposit at our office via certified funds.

Please contact your rental property manager directly regarding any questions about your lease. You may also contact our office with any questions.

We will send you a combination to access your property on your move in date. You will be able to pick up and keep the keys and remotes that are left in the lockbox.

We cannot give you access to your property until your scheduled move in date. Please contact your property manager if you need to change your move in date.

Per your lease agreement, you will need to have water, electric, and gas (if applicable) transferred into your name.

Your first month’s rent is due on your scheduled move in date. Rent will be due on the 1st every month after that.

Pets are allowed on select properties. We do charge an additional pet deposit in consideration for allowing the pets at the home. Our pet policy is advertised on our listings. We will provide additional considerations for service and emotional support animals.

Total move in costs will include: application fee, security deposit, pet deposit (if applicable) first month’s rent, administration fee, resident benefits package charge.

A short or long term lease is subject to approval by the Landlord. Please ask your leasing agent, or contact our office to inquire about this.

Yes, an active renter’s insurance policy is a requirement of your lease agreement.

The Resident’s Benefits Package is an amenity included with your lease agreement. The package includes the following services:

• HVAC filter delivery service every 60 days, which will help you save up to 15% on monthly heating & cooling bills
• 24/7 online maintenance reporting aimed at making reporting those pesky maintenance issues easy and timely
• Home buying assistance for when the time is right to buy your "forever" home
• Access to your account, documents and online payments through our easy to use online portal
• Vetted vendor network to ensure all technicians sent to your home are reputable, licensed and insured for all repairs
• Mobile application to pay rent and submit maintenance request from your phone
• One time late fee waiver to use toward a late rental payment 
• Utility concierge service